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Contact us
Main phone / fax
Phone: +45 3977 4000
Sales: +45 3977 4007
Fax: +45 3977 4200


Private Institutional
Phone: +45 3977 4007 Management Desk
Fax: +45 3977 4700 Phone: +45 3977 4015
institutional@saxobank.com
 
Institutional Sales Sales Trading
Phone: +45 3977 4010 Phone: +45 3977 4009
institutional@saxobank.com
Saxo Bank welcomes inquiries, comments and suggestions. Please contact the relevant office below. All departments are available 08:00 to 20:00 Monday to Friday.

Other departments

Service Center +45 39 77 40 01 East European Desk +45 39 77 48 00
Forex Desk +45 39 77 40 09 Southern Europe Desk +45 39 77 65 61
Stocks/CFDs Desk +45 39 77 40 09 Nordic Desk +45 39 77 65 51
Commodities Desk +45 39 77 40 09 Iberian and Latin Desk +45 39 77 63 70
Fund Management +45 39 77 43 33 Asset Management +45 39 77 40 60
Reception +45 39 77 40 00    

Complaints

If you as a client or a prospective client of Saxo Bank A/S have raised a question or an issue with Saxo Bank A/S with an account manager or another employee of Saxo Bank A/S without receiving a satisfactory answer you may file a complaint with Saxo Bank A/S.

Please contact us in writing by using the following address:

Attn: Complaints
Saxo Bank A/S
Philip Heymans Allé 15
2900 Hellerup
Denmark

Or by e-mail to complaints@saxobank.com

If you are not satisfied with the response to your complaint, you may file a complaint directly with The Danish Complaint Board of Banking Services:

Pengeinstitutankenævnet
Østerbrogade 62, 4
DK-2100 København Ø
Denmark
www.pengeinstitutankenaevnet.dk

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